IMPORTANT INFORMATION FOR GUESTS OF ZŁOTY HORYZONT
Dear Guests,
for your comfort and safety, we present the most important information regarding your stay at our resort:
Parking
The number of parking spaces has been adjusted to the number of apartments. Guests have access to two parking lots: an outdoor parking lot and an underground garage. Both have a limited number of spaces – we encourage you to book in advance to ensure convenient parking.
Cleaning
In the Main Building, cleaning is done daily.
In the Apartment Building, cleaning is available upon request, for an additional fee of 100 PLN.
Pre-authorization
Upon check-in, a pre-authorization of the payment card in the amount of 300 PLN is made. Funds are temporarily blocked as security for possible expenses, e.g., in the restaurant or SPA. Pre-authorization is not a charge – the funds are released after check-out.
Deposit
A compulsory deposit of 500 PLN is also charged, which secures the resort against:
damage or destruction of room equipment or common areas,
missing equipment (e.g., remote control, bathrobe, bottle stopper, towels),
failure to return keys/cards,
other costs incurred during the stay.
Details are available in the House Rules.
Reception
The reception is open daily from 07:00 AM to 12:00 AM.
If arriving after midnight, please contact us by phone:
+48 533 355 426
Check-in with Children
According to the Act of July 28, 2023, persons traveling with children are required to present the child's identity document upon check-in.
Accepted documents include:
ID card, passport, school ID,
mObywatel, Internet Patient Account, birth certificate, etc.
If a child is traveling with a person other than a parent, a written consent from the parents is required, e.g., in notarial form.
Thank you for your understanding and we wish you a pleasant stay at Złoty Horyzont.
