IMPORTANT INFORMATION FOR GUESTS OF THE GOLDEN HORIZON
Dear Guests,
for your comfort and safety, we present the most important information regarding your stay at our resort:
Parking
The number of parking spaces has been adjusted to the number of apartments. Guests have access to two parking lots: an outdoor lot and an underground garage. Both have a limited number of spaces – we encourage you to book in advance to ensure convenient parking.
Cleaning
In the Main Building, cleaning takes place daily.
In the Apartment Building, cleaning is available on request, for an additional fee of 100 PLN.
Pre-authorization
During check-in, a pre-authorization of the payment card in the amount of 300 PLN is made. Funds are temporarily blocked as security for potential expenses, e.g., in the restaurant or SPA. Pre-authorization is not a charge – the funds are released after check-out.
Deposit
A mandatory deposit of 500 PLN is also charged, which secures the resort in case of:
damage or destruction of room equipment or common areas,
missing equipment (e.g., remote control, bathrobe, bottle stopper, towels),
failure to return keys/cards,
other costs incurred during the stay.
Details are available in the House Rules.
Reception
Reception is open daily from 07:00 – 00:00.
If arriving after midnight, please contact by phone:
+48 533 355 426
Check-in with children
According to the Act of July 28, 2023, persons traveling with children are required to present the child's identity document upon check-in.
Accepted documents include:
identity card, passport, school ID,
mCitizen app, Internet Patient Account, birth certificate, etc.
If the child is traveling with someone other than a parent, a written parental consent is required, e.g., in notarized form.
Thank you for your understanding and enjoy your stay at the Golden Horizon.
