IMPORTANT INFORMATION FOR GUESTS OF ZŁOTY HORYZONT
Dear Guests,
for your comfort and safety, we present the most important information regarding your stay at our resort:
Parking
The number of parking spaces has been adjusted to the number of apartments. We offer guests two parking areas: an outdoor parking lot and an underground garage. Both have a limited number of spaces – we encourage you to book in advance to ensure convenient parking.
Cleaning
In the Main Building, cleaning is done daily.
In the Apartment Building, cleaning is available upon request for an additional fee of 100 PLN.
Pre-Authorization
At check-in, a pre-authorization of the payment card for 300 PLN is made. Funds are temporarily blocked as security for possible expenses, e.g. in the restaurant or SPA. Pre-authorization is not a charge – funds are released after check-out.
Deposit
A mandatory deposit of 500 PLN is also collected to secure the resort in case of:
damage or destruction of room equipment or common areas,
missing equipment (e.g. remote control, bathrobe, bottle stopper, towels),
failure to return keys/cards,
other costs incurred during the stay.
Details are available in the House Rules.
Reception
The reception is open daily from 07:00 – 00:00.
In case of arrival after midnight, please contact us by phone:
+48 533 355 426
Check-in with children
In accordance with the Act of July 28, 2023, persons traveling with children are required to present the child's identity document at check-in.
Accepted documents include, among others:
ID card, passport, school ID,
mObywatel app, Internet Patient Account, birth certificate, etc.
If the child is traveling with someone other than a parent, a written parental consent is required, e.g. in notarial form.
Thank you for your understanding and we wish you a pleasant stay at Złoty Horyzont.
