IMPORTANT INFORMATION FOR GUESTS OF THE GOLDEN HORIZON
Dear Guests,
for your comfort and safety, we present the most important information regarding your stay at our resort:
Parking
The number of parking spaces is adjusted to the number of apartments. We offer guests two parking lots: an outdoor lot and an underground garage. Both have a limited number of spaces – we encourage you to book in advance to ensure convenient parking.
Cleaning
In the Main Building, cleaning is performed daily.
In the Apartment Building, cleaning is available upon request for an additional fee of 100 PLN.
Pre-authorization
During check-in, a pre-authorization of a payment card in the amount of 300 PLN is made. Funds are temporarily blocked as security against possible expenses, e.g., in the restaurant or SPA. Pre-authorization is not a charge – the funds are released after check-out.
Deposit
A mandatory deposit of 500 PLN is also collected to secure the resort against:
damage or destruction of room equipment or common areas,
missing items (e.g., remote control, bathrobe, bottle stopper, towels),
non-return of keys/cards,
other costs incurred during the stay.
Details are available in the Facility Regulations.
Reception
The reception is open daily from 07:00 – 00:00.
In case of arrival after midnight, please contact us by phone:
+48 533 355 426
Check-in with children
According to the Act of July 28, 2023, persons traveling with children are required to show the child's identity document during check-in.
Accepted documents include:
ID card, passport, school ID,
mObywatel app, Internet Patient Account, birth certificate, etc.
If a child travels with someone other than a parent, a written consent of the parents is required, e.g., in the form of a notarial deed.
Thank you for your understanding and we wish you a pleasant stay at the Golden Horizon.
